General Terms and Conditions (GTC)
for the use of the websites and enquiry service of MICEwerk GmbH · Date: October 2026
§ 1 Scope
(1) These GTC apply to the use of the websites of MICEwerk GmbH, Zschepaer Hauptstraße 30, 04808 Lossatal, Großzschepa (“MICEwerk”), and the enquiry service offered there. The websites are listed in the legal notice.
(2) This offer is directed exclusively at businesses within the meaning of § 14 of the German Civil Code (BGB), legal entities under public law and special funds under public law (“Users”). Consumers are not the target audience.
(3) Any deviating or supplementary terms and conditions of the User shall only apply if MICEwerk has agreed to them in writing.
§ 2 Services provided by MICEwerk
(1) MICEwerk provides information on conference hotels, seminar hotels, event venues and supporting programmes, and enables the User to submit non-binding enquiries. MICEwerk forwards these enquiries to the hotels and providers selected by the User (“Providers”) and, upon request, assists in obtaining quotations.
(2) Use of the websites and the enquiry service is free of charge for the user.
(3) No services may be booked or purchased via the websites.
(4) Where MICEwerk also offers its own services (e.g. consultancy or marketing services), a contract is only concluded through an individual written quotation and its acceptance. In such cases, the terms and conditions attached to the quotation shall apply.
§ 3 Information provided by suppliers
(1) Content, descriptions, images, availability and prices are provided by the suppliers. MICEwerk reproduces this information with due care, but is under no obligation to verify it and accepts no liability for it.
(2) Descriptions and illustrations are for illustrative purposes only and may not correspond in every detail to the actual conditions on site. The provider’s offer shall prevail.
§ 4 Enquiries and Conclusion of Contracts
(1) An enquiry made via the websites is non-binding and does not constitute an offer to conclude a contract. The user may view or amend their details at any time before submitting the enquiry, or cancel the process.
(2) Upon submission, the user will receive confirmation of receipt. This does not constitute a booking confirmation.
(3) Contracts for accommodation, venues, catering, events or supporting programmes are concluded exclusively between the user and the respective provider. MICEwerk is not a party to the contract and has no authority to conclude contracts on behalf of a provider or the user, unless this has been agreed in writing in individual cases.
(4) The provider’s terms and conditions apply to these contracts, in particular regarding prices, payment, cancellation and liability. The user pays the provider directly.
§ 5 User’s obligations
(1) The user shall provide complete and truthful information and shall use the websites solely in the course of their business activities.
(2) The automated extraction of content (e.g. scraping), abusive or repeated spammish enquiries, and any actions that interfere with the operation of the websites are prohibited.
(3) If the user provides personal data relating to third parties (e.g. participants in their event), they warrant that they are authorised to do so.
§ 6 Liability
(1) MICEwerk shall be liable without limitation in cases of wilful misconduct and gross negligence, in the event of injury to life, limb or health, under the Product Liability Act, and to the extent that it has given a guarantee.
(2) In the event of a breach of essential contractual obligations due to slight negligence, MICEwerk’s liability shall be limited to the foreseeable damage typical for this type of contract. Essential contractual obligations are those the fulfilment of which is essential for the proper performance of the contract and on the observance of which the user may regularly rely. Otherwise, liability for slight negligence is excluded.
(3) MICEwerk is not the provider of the services arranged and shall not be liable for their provision, quality or availability, nor for the accuracy of the information provided by the providers, unless such information has been misrepresented intentionally or through gross negligence.
(4) MICEwerk endeavours to ensure a high level of availability of the websites, but does not guarantee uninterrupted access.
(5) Paragraphs 1 to 4 shall also apply in favour of MICEwerk’s legal representatives and vicarious agents.
§ 7 Copyright and Rights of Use
(1) The content of the websites is protected by copyright. The user may only use it for the purposes of their enquiry and their internal event planning.
(2) Texts, images and logos belonging to providers and third parties are the property of their respective rights holders. Any further use requires their consent.
§ 8 Data Protection
Information on the processing of personal data can be found in the privacy policy on the relevant website.
§ 9 Amendments to the Terms and Conditions
MICEwerk may amend these Terms and Conditions with effect for future use. For any enquiry, the Terms and Conditions in the version published on the website at the time of submission shall apply. Contracts already concluded with MICEwerk in accordance with § 2(4) remain unaffected.
§ 10 Final Provisions
(1) The law of the Federal Republic of Germany shall apply, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) The exclusive place of jurisdiction for all disputes arising from or in connection with these Terms and Conditions shall be, to the extent permitted by law, the registered office of MICEwerk GmbH. MICEwerk may also bring proceedings against the user at the user’s general place of jurisdiction.
(3) Should any provision of these General Terms and Conditions be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the relevant statutoryprovision.